Privacy Policy

Information We Collect

We collect information you provide directly (such as email, name when you register, and complaint reports), information from your use of the Service (such as building views and search queries), and information from government records we aggregate (public data only).

How We Use Your Information

We use your information to provide and improve the Service, to communicate with you, to enforce our Terms of Service, and to comply with legal obligations. User-reported content may be displayed publicly on building pages as described in our Terms of Service.

Sharing and Disclosure

We do not sell your personal information. We may share information with service providers who assist our operations, when required by law, or to protect our rights and safety.

Aggregate and Commercial Data Use

We may use anonymized, aggregated data derived from platform activity for research, analytics, and commercial purposes, including licensing to third parties. This data does not identify individual users.

Optional Services and Matching

With your explicit consent, we may connect you with relevant third-party service providers, including legal professionals, based on your reported experiences. You will always be asked before your information is shared for this purpose. You may opt out at any time.

Cookies

We use cookies and similar tracking technologies to operate and improve the Service.

Essential cookies are required for the platform to function. They manage your session and authentication state. You cannot opt out of these without disrupting your use of the Service.

Analytics cookies help us understand how the Service is used. We use Google Analytics to collect anonymized data on page views, search queries, and user interactions (including coarse UI context such as which part of the site you engaged with, without recording what you typed). This data does not identify you personally and is used solely to improve the platform.

You can opt out of analytics cookies at any time by installing the Google Analytics opt-out browser add-on available at tools.google.com/dlpage/gaoptout. For more information on how Google uses data collected through Analytics, visit google.com/policies/privacy/partners.